AI Solution The Evolution of Intelligent Customer Service: Changes and Trends After the Application of LLMsLearn about what LLM is and how it influences and reshapes customer service.
AI Solution The Evolution of Intelligent Customer Service: Changes and Trends After the Application of LLMs
Sobot vs. Genesys: How Sobot Stands outCompare Learn about how Sobot outshines Genesys in AI, analytics, integration and industry solutions.
Reports: Service & Marketing In Customer ServicesReports Learn about 4 opinions on customer service and marketing concluded from the reports of KPMG, PWC, Hubspot and more.
Michael Kors Succeeded in Both Customer Service and Marketing with Sobot’s SolutionCustomer Stories Explore Michael Kors-Sobot collaboration in customer service and marketing.
AI in Retail – 7 Strategies to Boost E-commerce Conversion Rate GrowthAI Solution Learn about 7 strategies to boost ecommerce growth with AI.
History and Development of AI in Customer ServiceAI Solution Get to know the development history and key milestones of AI in customer service.
The Future of Omnichannel Customer Service: Insights from Forrester, McKinsey, CapgeminiReports Discover the future of omnichannel customer support from various reports, including those from Forrester, McKinsey, PWC and more.
What is the Role of AI in Customer Relationship Management?Product Application Check the AI applications in CRM management and learn how Sobot can help you.
WhatsApp API Compliance and Security: Bulk Messaging Without Getting BlockedProduct Application Learn about WhatsApp compliance and security, and how to send bulk messaging with Sobot WhatsApp API to avoid being blocked.
A Look at Sobot vs. Intercom: The Competitive EdgeCompare Compare Sobot with Intercom-- why more and more enterprises are switching to Sobot?
How is AI Transforming Customer Service: Reports from KPMG, McKinsey, and RingCentralReports Report collections from KPMG, MIT, McKinsey, RingCentral and more, telling 8 opinions on AI's role in customer service.
What is Generative AI for Customer Service?Product Application Dicover detailed benefits and applications of generative AI in customer service.
WhatsApp Notification and Verification with SobotProduct Application This article explores the potential of WhatsApp for notification and verification and demonstrates how Sobot’s API can transform customer communication.
PastWebinar WhatsApp for Business: Fast-track Revenue and Customer Loyalty with Omni-channel Solutions
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