Sobot Company Introduction | Abous Us | Contact Center Solution

Senior Account Executive

California, US

Job Description:

The position requires demonstrated problem-solving skills and decision-making while under a limited level of direction. You are responsible for the identification of new business opportunities,establishment of business cases, implementation, customer relationship management, and coordination of business processes between North American customers and future customers. This will include working across divisions, leading executive management relationships, critical escalations, de-escalations, and strategies, and ensuring strategic alignment and providing one voice to the customer.

California, US

Job Description:

The position requires demonstrated problem-solving skills and decision-making while under a limited level of direction. You are responsible for the identification of new business opportunities,establishment of business cases, implementation, customer relationship management, and coordination of business processes between North American customers and future customers. This will include working across divisions, leading executive management relationships, critical escalations, de-escalations, and strategies, and ensuring strategic alignment and providing one voice to the customer.

Responsibilities:

· Develop and implement business strategies to achieve growth and profitability objectives andexplore new opportunities, including new accounts, product portfolio expansions, and business ventures.
· Create and execute marketing and sales strategies to meet sales targets and expand the market share. Identify new growth opportunities within the US market.
· Develop short-term and long-term sales forecasts. Exceed annual recurring revenue (ARR) targets.
· Devise and implement strategies for maintaining relationships with existing accounts, therebyensuring high customer satisfaction by providing them with completed solution support.
· Engage effectively with all levels across a customer’s organization to include all C-level executives, negotiate with customers, and effectively close business deals.
· Coordinate with internal teams to ensure smooth business operations and optimal client service.Work with cross-functional teams (technology and R&D) to see through the process end-to-endto ensure sales closure.

Qualifications:

· At least eight years of sales experience with at least three years in the SaaS industry.
· Excellent sales and marketing abilities, with a track record of driving sales growth, building customer relationships, and expanding market share.
· A proven track record of successfully negotiating deals at senior levels of enterprises; ideallybrings deep relationships from the industry.
· Self-motivated, proactive, and able to work under pressure while delivering on multiple ongoingprojects.
· Relevant experience in and understanding of the enterprise service or conversational A.I. technology industry is a plus.

What We Offer:

· Competitive salary and benefits package.
· Opportunity to work with cutting-edge AI-enabled customer service technology.
· A collaborative work environment with a global, passionate, and talented team.
· Career progression opportunities and professional development support.
· Chance to unleash your full potential and make a significant impact on the company and the CX industry.

Note:

This job description is a general overview of the typical responsibilities and qualifications for a Senior Account Executive at Sobot Technologies. The specific duties and requirements may vary based on the company's needs and the evolving nature of the business.
Please contact us at jiatong.he@sobot.io .

Singapore

Job Description:

Sobot is looking for an experienced Account Executive to join our team! Since the launch of our company, we have experienced healthy growth and steady market demand. This is an individual contributor position, newly added due to business expansion across the SEA region!

Responsibilities:

· Develop sales and pricing strategies to meet sales targets while maintaining profitability.
· Managing the whole sales cycle from business development and solution presentation to pricinguntil final deal closure.
· To manage the sales pipeline, ensuring timely and accurate tracking of leads, opportunities,and sales activities using CRM software.
· Engage effectively with all levels across a customer’s organization to include all C-level executives, negotiate with clients, and effectively close business deals.
· Devise and implement strategies for maintaining relationships in existing accounts, therebyensuring high customer satisfaction by providing them with completed solution support.
· Coordinate with internal teams to ensure smooth business operations and optimal client service.Work with cross-functional teams (technology and R&D) to see through the process end-to-endto ensure sales closure.
· To stay updated on industry trends, market conditions, and the competitive landscape to identifynew sales opportunities and stay ahead of the competition.

Qualifications:

· At least 5 years of experience in sales activities to business clients in the software, network,or IT services industry.
· Excellent sales and marketing abilities, with a track record of driving sales growth, buildingcustomer relationships, and expanding market share.
· Proven track record of successfully negotiating deals at senior levels of enterprises; ideally brings deep relationships from the industry.
· Relevant experience in and understanding of the enterprise service or conversational A.I. technology industry is a plus.

What We Offer:

· Competitive salary and benefits package.
· Opportunity to work with cutting-edge AI-enabled customer service technology.
· A collaborative work environment with a global, passionate, and talented team.
· Career progression opportunities and professional development support.
· Chance to unleash your full potential and make a significant impact on the company and the CX industry.

Note:

Sobot knows

Sobot
by Numbers

Our Core Value

Customer First

Strive for Excellence

Collaboration

Open-minded

Be Practical

Always Day 1

Our Partner

WhatsApp BSP

Contact Us

Careers

Senior Account Executive

Account Executive

Our Logo and Icon

Sobot Logo

Sobot Icon

Sobot knows

Sobot by Numbers

Our Core Value

Customer First

Strive for Excellence

Collaboration

Open-minded

Be Practical

Always Day 1

Our Partner

WhatsApp BSP

Contact Us

Careers

Senior Account Executive

Account Executive

Our Logo and Icon

Sobot Logo

Sobot Icon

Sobot
by Numbers