Our agents support reception for products with the Sobot omnichannel platform which unifies online and in-store shopping data to give shoppers delightful experiences, with 96% positive feedback.
By partnering with Sobot, we give our shoppers a data-driven personalized experience at scaling, driving more revenue, increasing their retention, and saving service costs, with a 57% repurchase rate.
It is highly efficient to construct shoppers' prospective and after-sales services with Sobot Chatbot and our agents have time to handle complex issues. The Net Promoter Score(NPS) increased to 78.
Our agents support reception for products with the Sobot omnichannel platform which unifies online and in-store shopping data to give shoppers delightful experiences, with 96% positive feedback.
By partnering with Sobot, we give our shoppers a data-driven personalized experience at scaling, driving more revenue, increasing their retention, and saving service costs, with a 57% repurchase rate.
It is highly efficient to construct shoppers' prospective and after-sales services with Sobot Chatbot and our agents have time to handle complex issues. The Net Promoter Score(NPS) increased to 78.
