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1
Reach
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2
Conversion
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Calls to Action That Convert
3
Repurchase
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Rewards for Building Loyalty
4
Support
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Sobot provides a multi-language platform to match the user coverage in our market expansion, with all channels unified access and to form a closed-loop service. Agent productivity increases by 34%.
We have partnered with Sobot to deliver a seamless omnichannel customer experience, smarter, and more secure. All the customer data can be collected and gathered in one place helps our support teams to know what customers need and increase CAST. Also, the Net Promoter Score(NPS) increased to 85.
Sobot does it! A more stable call center system makes it easy to support customers when they need it or reach our customers. We gain more trust from customers and build better partnerships. The customer engagement rate increased to 41%.