AI chatbot resolves common customer queries autonomously and assists agents, improving productivity by 70%.
AI chatbot resolves common customer queries autonomously and assists agents, improving productivity by 70%.
Get 24/7 support and ultra-high satisfaction rates with Sobot chatbot. No extra agents are needed, saving up to 50% expense.
Get 24/7 support and ultra-high satisfaction rates with Sobot chatbot. No extra agents are needed, saving up to 50% expense.
Engage, convert, and sell with a data-driven AI chatbot. Send right messages at the right time based on customer interactions to boost conversion by 20%.
Engage, convert, and sell with a data-driven AI chatbot. Send right messages at the right time based on customer interactions to boost conversion by 20%.
Sobot lets you interact across channels and support conversational on customer-preferred applications. Sobot seamlessly maintains customer discussions on various messengers, such as WhatsApp, SMS, and more.
Train your AI chatbot using a knowledge base or resources like articles, PDFs, Excel files, text and more, enabling it to answer customer inquiries quickly and accurately.
Add and create your chatbot with an intuitive drag-and-drop builder and point-and-click interface. Let anybody design and deploy workflow automatons in minutes, and no need for technical experience or support.
Needs, purchase intent direction
Quick reaction, problem-solving
Automatic proactive interaction
The AI chatbot is now an important part of what we offer. It's completely customizable, and it's helped us get 30% more leads while cutting our cost to serve by a huge amount.
The figures showed that the Sobot independent clearance rate can be as high as 62%, which blew us away.
Customers can also talk to the AI bot for quick answers when our agents are not available. We looked at the data and found that 73% of talks are resolved by Sobot AI chatbot.
Instead of following rules, use NLP to interpret and answer random queries.
Offer self-service problem inquiries, business processing, and other connection entries.
Without coding, our click-to-build workflow designer lets you construct rich, personalized bot interactions.
Customizable data reports on independent reception and CSAT.
Chatbot is pre-trained on frequent concerns, and prior interactions suggest which topics need.
Automate bot-to-human handoffs by using keywords, emotions, etc. to identify agent-needed inquiries.
Help teams manage agent-bot exchanges in real time with a conversation-focused interface.
Send photographs, videos, and emoticons to communicate your narrative and inspire action.