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Sobot AI Solution
Sobot AI Solution: Omnichannel AI Omnichannel AI Covering Every Touchpoint
Sobot AI Solution: Scenario-based AI Scenario-based AI Especially for E-C & Retail
Sobot AI Solution: Multi-faceted AI Multi-faceted AI Including AI Agent, Copilot, Insight
Sobot AI Solution: Generative AI Generative AI Powered by Multiple Advanced LLMs
Sobot AI Solution: Secure AI Secure AI Ensuring Data Privacy & Compliance
Sobot AI Solution: Omnichannel AI Omnichannel AI Covering Every Touchpoint
Sobot AI Solution: Scenario-based AI Scenario-based AI Especially for E-C & Retail
Sobot AI Solution: Multi-faceted AI Multi-faceted AI Including AI Agent, Copilot, Insight
Sobot AI Solution: Generative AI Generative AI Powered by Multiple Advanced LLMs
Sobot AI Solution: Secure AI Secure AI Ensuring Data Privacy & Compliance

Sobot AI Supports Any Channel

  • Chat
  • Email
  • Voice
  • Social
Chat

  • Provide instant, accurate answers for customers 24/7 via Chat and the Help Center.

  • Scale your support and free your team for more complicated work.

Sobot AI Solution: Sobot AI Supports Any Channel_Chat
Email

  • Sobot AI provides independent support through the email channel.

  • Sobot AI makes use of the knowledge base and conversation records to carefully create professional responses that conform to the email format.

Sobot AI Solution: Sobot AI Supports Any Channel_Email
Voice

  • Inbound: Real-time speech recognition + LLM reasoning = seamless, human-like voice. Voice AI agents instantly handle over 50% of customer interactions.

  • Outbound: Leverage AI Agents for batch automated outbound marketing, helping improve sales by over 30%.

Sobot AI Solution: Sobot AI Supports Any Channel_Voice
Social

  • Provide continuous and automated conversational support across social channels.

  • Mimic social media message styles to ensure a good customer experience.

Sobot AI Solution: Sobot AI Supports Any Channel_Social

Chat

  • Provide instant, accurate answers for customers 24/7 via Chat and the Help Center.

  • Scale your support and free your team for more complicated work.

Learn More
Sobot AI Solution: Sobot AI Supports Any Channel_Chat

Email

  • Sobot AI provides independent support through the email channel.

  • Sobot AI makes use of the knowledge base and conversation records to carefully create professional responses that conform to the email format.

Learn More
Sobot AI Solution: Sobot AI Supports Any Channel_Email

Voice

  • Inbound: Real-time speech recognition + LLM reasoning = seamless, human-like voice. Voice AI agents instantly handle over 50% of customer interactions.

  • Outbound: Leverage AI Agents for batch automated outbound marketing, helping improve sales by over 30%.

Learn More
Sobot AI Solution: Sobot AI Supports Any Channel_Voice

Social

  • Provide continuous and automated conversational support across social channels.

  • Mimic social media message styles to ensure a good customer experience.

Learn More
Sobot AI Solution: Sobot AI Supports Any Channel_Social

Sobot AI Supports Any Scenario

Customer Inquiry

Sobot AI seamlessly and effortlessly handles surging inquiries 24/7 across all channels, providing instant, high-quality support that converts browsers into buyers – even during your busiest days.
Sobot AI Solution: Sobot AI Supports Any Scenario_Customer Inquiry

Promotional Campaign

Optimize cross-channel cross-sell campaigns through AI-driven product recommendations to boost upsells, minimize cart abandonment and deliver targeted promotions.
Sobot AI Solution: Sobot AI Supports Any Scenario_Promotional Campaign

Sobot AI Supports Any Role

AI Agent

Knowledge

Tracing Debug

AI Copilot

Compose

Summarize

Autofill

AI Insight

Report

Operate

Knowledge

Use all knowledge to generate accurate answers. Chat, email, voice, and social media can share one knowledge center.
Sobot AI Solution: Sobot AI Supports Any Role_AI Agent_Knowledge

Tracing Debug

Trace and debug AI Agent to minimize its hallucinations and improve its resolution rate, making it the safest and the most brillinat AI Agent in customer service.
Sobot AI Solution: Sobot AI Supports Any Role_AI Agent_Tracing Debug

Compose

Copilot can find information, compose responses, assist in problem-solving, and complete all of those time-intensive tasks in seconds.
Sobot AI Solution: Sobot AI Supports Any Role_AI Copilot_Compose

Summarize

Use Generative AI to transcribe and summarize conversations across chat, call, and email channels.
Sobot AI Solution: Sobot AI Supports Any Role_AI Copilot_Summarize

Autofill

Ticket autofill automatically fills in ticket details by extracting data from online or voice conversations when an agent creates a ticket.
Sobot AI Solution: Sobot AI Supports Any Role_AI Copilot_Autofill

Report

Get instant insights with AI reporting and analysis. Monitor, analyze, and optimize your operations efficiently with AI-powered insights.
Sobot AI Solution: Sobot AI Supports Any Role_AI Insight_Report

Operate

Identify and instantly fill gaps in your knowledge base with AI-generated responses based on past inquiries.
Sobot AI Solution: Sobot AI Supports Any Role_AI Insight_Operate

Why Customers Love

Why Customers Love Sobot AI Solution

Chat with our AI Agent and you can find it answer your questions based on your language and recommends to you intelligently based on keywords in questions. Therefore, every customer, from whatever channel, could have a different experience. It's all thanks to Sobot's training.

Why Customers Love Sobot AI Solution

Sobot AI Agent tools help your business a lot. The chatbot gathers contextual information, predicts customer needs, and efficiently addresses common requests. It is a good assistant in reducing repetitive tasks, and enabling agents to dedicate their time to more impactful work.

Why Customers Love Sobot AI Solution

Voicebot from Sobot is intelligent and human-like and it can resolve customers' issues independently. Our customers can take action or get answers with the guidance of the voicebot, which surprised me a lot.

Chat with our AI Agent and you can find it answer your questions based on your language and recommends to you intelligently based on keywords in questions. Therefore, every customer, from whatever channel, could have a different experience. It's all thanks to Sobot's training.

Sobot AI Agent tools help your business a lot. The chatbot gathers contextual information, predicts customer needs, and efficiently addresses common requests. It is a good assistant in reducing repetitive tasks, and enabling agents to dedicate their time to more impactful work.

Voicebot from Sobot is intelligent and human-like and it can resolve customers' issues independently. Our customers can take action or get answers with the guidance of the voicebot, which surprised me a lot.

Why Customers Love Sobot AI Solution Why Customers Love Sobot AI Solution
Customer Stories Free Trial

Benefits of Sobot’s AI Solution

1

A New Generation of AI Agent

From Chatbot to AI Agent: Expand capabilities and achieve higher resolution rates.
Chatbot
Sobot AI Solution: Benefits of Sobot’s AI Solution_A New Generation of AI Agent_Chatbot
A New Generation of AI Agent
Model NLP + Rules-based
A New Generation of AI Agent
Performance Moderate resolution rate, but no hallucinations. (over 60% if the knowledge base is extensive)
A New Generation of AI Agent
Capabilities Pre-configured Responses (Single Channel + Single Knowledge + Single Language)
AI Agent
Sobot AI Solution: Benefits of Sobot’s AI Solution_A New Generation of AI Agent_AI Agent
A New Generation of AI Agent
Model Multiple LLMs, such as ChatGPT, Claude, Deepseek……
A New Generation of AI Agent
Performance High resolution rate and low hallucinations
A New Generation of AI Agent
Capabilities Conversational AI (Omnichannel + Muli-Source Knowledge + Multilingual)
2

A Generation Ahead of the Competition

Sobot AI: More capabilities than any other AI agent, your best choice.

Sobot

Intercom

Zendesk

Gorgias

Channel
Chat (Website/APP)
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
Email
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
Voice
A New Generation of AI Agent
A New Generation of AI Agent
Social Media
WhatsApp/​Facebook/​Instagram/​LINE/​Telegram/​Discord/​WeChat
WhatsApp/​Facebook/​Instagram
WhatsApp/​Facebook/​Instagram/​LINE/​WeChat
WhatsApp/​Facebook/​Instagram
Direct Connection to APP
Shopify/​Amazon/​Walmart/​Tiktok Shop
Shopify
Shopify/​Tiktok Shop
Shopify
Ability
Generative AI Answers
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
AI Knowledge Management
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
AI Copilot
AI Compose/​AI Summarize/​AI Autofill/​AI Predict
AI Compose/​AI Summarize/​AI Autofill
AI Compose/​AI Summarize/​AI Autofill/​AI Predict
AI Feedback
AI Insight
A New Generation of AI Agent
A New Generation of AI Agent
A New Generation of AI Agent
Performance
FCR
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
Answer Accuracy
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
Increase Agent Efficiency
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent
CSAT
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent A New Generation of AI Agent
Show More A New Generation of AI Agent

3

Performance beyond what's humanly possible

From human agents to AI: Unlock limitless growth and benefits.

See how much you’d save by automating 50% of your support:

How many conversations do your agents manage per month? 50,000
0 100,000
Hourly consultation handled by agent
Hourly cost per service agent ($)
Savings on customer service $6,250

Explore Resources for AI

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Frequently Asked Questions

Frequently Asked
 Questions

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